Appointments
Who do I see?
Routine appointments
Appointments are routine. They are at 10-minute intervals. You can book them up to eight weeks in advance. If you need a longer appointment, please ask when booking. We do try to run to time but delays can occur.
When booking an appointment, the reception team will ask you questions about your symptoms, this is to ensure you are booked with the most appropriate person.
Our reception team are well trained and have lots of different appointments they can offer. To help you quickly and safely, they need to know who is best for you.
Sometimes, you will see a GP (doctor).
Other times, you might see a Physician associate, Nurse, Pharmacist, or another expert who is best to help you.
Our team will tell you if your appointment is:
Routine – your appointment will be within the next 14 days
Urgent – you need to be seen quickly
For all appointments (Monday to Friday)
- phone us on 01983 817200
- using the eConsult system.
- visit the surgery and speak to reception to complete a triage form.
Chaperones
You have the right to request or we may offer the presence of a chaperone during your consultation or procedure at the surgery. This could be a nurse, healthcare assistant, or another appropriate member of staff, with your agreement. If you’re unsure whether you’d like a chaperone, please contact the surgery to discuss it before your appointment.
Cancelling your appointment
To help us provide the best service, please let us know as soon as possible if you need to cancel an appointment.
Use the – NHS App
Using eConsult
Phone us – 01983 817200
Home Visits
Home visits are at the discretion of your doctor. Please only request a visit if the patient is too ill or unable to come to the surgery. Conditions like a rash or fever do not prevent patients from visiting the surgery and will not endanger others. Please inform the receptionist when you arrive.
If you need a home visit, call 01983 817200 between 9-10:30 am, Monday to Friday. For urgent cases, please call earlier.
